Terms of Service

Dedicated Personal Care

Online consultations and messaging are scheduled services designed for thoughtful, whole-person health planning. For acute conditions requiring immediate hospital facilities or intensive emergency support, local in-person emergency care is recommended.

Consultations

• Consultations are given by Dr. Sarang Patil (BNYS, PhD).
• Online consultations follow the Telemedicine Practice Guidelines of India. Dr. Patil may decide that you need to be seen in person or need tests before advice can be given.
• Our integrative care harmonizes time-tested natural therapies, lifestyle medicine, and clinical assessment. Continue your prescribed medicines; as your health markers improve, safe tapering and adjustments are guided collaboratively during your consultations.
• Every person responds uniquely to lifestyle and therapeutic improvements, so personalized routines are crafted for each individual.
• Articles, self-checks and videos on this website are general health education to empower healthy living, while personalized medical advice is provided during consultation.

Your part

• Give correct and complete information about your health, medicines and allergies. Advice depends on it.
• Join on time with your recent reports at hand. A late start may be shortened to keep the next patient on time.
• Please do not record a consultation without asking first. We do not record consultations without your consent.
• Treat our team with respect. We may decline or end a consultation in case of abusive behaviour.

Bookings and payments

• An online consultation is confirmed when it is paid. Fees are on the Consultation Fees page.
• Cancellations, rescheduling and refunds follow the Cancellation and Refund Policy.

Liability

We take care to keep our services correct and available, but we cannot promise that the website or a video call will always work without interruption. If a consultation cannot take place because of a problem on our side, we reschedule it or refund the fee.

Privacy

How we use your information is explained in the Privacy Policy.

Law and changes

These terms are governed by the laws of India. We may update them; the version on this page applies.